Terms of Service

By accessing and using the Kura Sleep website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our services.

We strive to provide accurate product descriptions, specifications, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

When you place an order, you are making an offer to purchase the product(s) at the stated price. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or credit verification issues.

Payment must be made in full before delivery. We accept various payment methods as indicated during the checkout process.

Delivery times are estimates and may vary based on product availability and location. We will provide you with tracking information when your order ships.

Our white glove delivery service includes professional setup and installation. Additional charges may apply for special delivery requirements or difficult access locations.

We offer a satisfaction guarantee on our products. If you are not completely satisfied, you may return your purchase within the specified return period, subject to our return policy conditions.

Custom or personalized products may not be eligible for return unless defective. Return shipping costs may apply unless the return is due to our error.

Our products come with manufacturer warranties as specified in the product documentation. We disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

Our liability is limited to the replacement or repair of defective products during the warranty period.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

All content on this website, including text, graphics, logos, images, and software, is the property of Kura Sleep or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without express written permission.

You may not use our services for any unlawful purpose or to solicit others to perform unlawful acts. You may not violate any local, state, national, or international law or regulation.

Prohibited activities include but are not limited to: transmitting harmful code, attempting to gain unauthorized access, or interfering with the proper functioning of our services.

In no event shall Kura Sleep be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for all claims arising from or relating to these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.

You agree to defend, indemnify, and hold harmless Kura Sleep and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these terms.

This indemnification obligation will survive the termination of these terms and your use of our services.

These terms shall be governed by and construed in accordance with the laws of , without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last updated" date.

Your continued use of our services after any modifications indicates your acceptance of the updated terms.

If you have any questions about these Terms of Service, please contact us at:

Email: legal@peakbloomguides.com
Phone: +81 80 9527 3940
Address: 1272 Koseicho, Matsusaka City, Mie Prefecture, 515-0013